FAQs

Courses

Does the MHFA program work?

We believe MHFA training works as part of a joint mental healthcare system. Each of our courses are based on research and developed by mental health experts with inputs from people with lived experiences of mental illnesses. The manual has been through an Adaptation Process acculturating to the Indian context. You can find a list of studies here and see what evaluation says.

Why just MHFA India? Can I take the course in other countries as well?

MHFA India stands as the only Licensed from MHFA International to assure delivery of SMHFA courses in India. The module is adapted to the Indian mental health situation to make it practical and useful. If you live in India, and you wish to become a MHF Aider and practice the ALGEE Action Plan in your community, it will be more effective to take the course in India only. MHFA is a global movement that is now in 24 countries! Each country licenses their own MHFA programme separately – you can see a list of all international MHFA programmes at mhfainternational.org.

Are there differences between Mental Health First Aid (MHFA) and Psychological First Aid (PFA)?

The main differences between Mental Health First Aid (MHFA) and Psychological First Aid (PFA) are as follows:

  • MHFA has a broader focus. We have defined it as follows: "Mental health first aid is the help provided to a person who is developing a mental health problem, experiencing a worsening of an existing mental health problem, or in a mental health crisis. The first aid is given until appropriate professional help is received or the crisis resolves". Thus, it includes the full range of mental disorders and associated crises. PFA is usually solely focused on response to a disaster.
  • MHFA does give some training in how to respond to a person who has experienced a traumatic event. However, this training is much less detailed than in PFA.
  • MHFA training is designed for non-health professionals and the MH Aider’s role stops once appropriate professional help is reached.

Am I eligible for the 2 days (12 hours) course?

Yes! Everyone from public 18 years and above interested to get education on Mental Health First Aid program can register for the 2-day course. We do not conduct any interview for booking of the seat.

How can I see the calendar of course?

Post obtaining the License MHFA India is working on the Adaptation of the Standard Mental Health First Aid Course. The process of Adaptation has started in February 2018 and it takes a minimum of 6 months before we start with providing the trainings to public. We intent to publish the Training Calendar by July/August 2018. Until then, we invite you to book your seat by filling in the application form in the website. Click here. Our team will email you to inform the training dates. You will not be asked to make a payment until the dates are confirmed.

Are courses delivered in my state language?

Initially all courses will be delivered in English language only. You are expected to have good oral and written skills of English language in order to benefit the best from the training. With experience, we will start translating the module in other important languages of India.

Do I need to share my personal experience during the 2 days Course?

Not necessary. You are participating to educate yourself in mental health, and instructors will encourage interaction and opinion sharing among group members to enhance the learning process. You are welcome to share your experience in case you feel comfortable to do so. The Instructor and participants by agreeing to participate in the Course have agreed on respect of confidentiality and differences of opinion.

How much does it cost?

We value the 2-Day course to become a mental health first Aider to be 20,000 exclusive of tax.

If you are an organised group and make a minimum of 15 -16 participant, then you can contact the MHFA India team for discussing logistics and pricing.

If you have a sponsor to cover the cost of your training, please contact us to inform you on the sponsored application procedure.

Why does it cost?

MHFA India is being registered as Pvt. Ltd. to assure sustainability of delivering of the courses. Courses are the only source of income which assure the presence of the program in the country as well support our team to conduct researches and evaluation to keep abreast with the quality of course delivery.

How do I pay for the Course?

Online Payment and bank transfer are the only methods of payment for the course. You will have detailed information on payment process at Terms and Condition document sent to you by our team. On receipt of successful payment, your seat will be considered Confirmed.

How do I change or cancel my booking?

We have two options; 1. Change my date of Course, 2. Cancel my Course. You will need to Inform minimum 2 weeks in advance for both options in order to give seat to another applicant.

You can reply to the confirmation email with subject stating one of the above options.

In case of Cancelation of the course 2 weeks prior to the course date, 80% of your course fee will be reimbursed to you.

In case of Cancelation within 2 weeks prior to the course date, 30% of the course fee will be reimbursed to you.

How do I book a course?

MHFA India web page is the only page where you can book your course. You will need to register your details under the course page. Once the date of the courses is published, you will be contacted by MHFA India team providing all the required information.

Do I have to attend the whole course?

You have to attend both days of the course to become a Mental Health First Aider. All parts of the course are equally important to learn a safe grounding in MHFA skills.

First Aider Accreditation

What is the MHFAider Accreditation Program?

A Mental Health First Aider (MHFAider) is a person who has completed an MHFA Course delivered by an Accredited MHFA Instructor. As an MHFAider you have the opportunity to complete an online Accreditation Assessment in order to become an Accredited MHFAider for 3 years.

On successful completion of the 2-days course you will be given by your Instructor the Completion Certificate. If you wish to become an Accredited MHFAider you will need to attempt an online test of Accreditation. If you pass, a digital PDF Certificate of Accreditation by MHFA India will be sent to your email. If you do not pass the assessment, we then recommend you complete the full MHFA course again in the future and re-attempt the Accreditation Assessment. In this way, we can ensure all MHFAiders have demonstrated their competency before going on to do a shorter Refresher Accreditation Course in 3-year time.

What are the benefits for being an Accredited MHFAider?

  • You can attest to having successfully passed a standardised Accreditation Assessment assessing your mental health first aid knowledge and skills.
  • You are eligible to be appointed as Mental Health First Aid Officers in the workplace.
  • You will not need to complete a full MHFA Course again in 3 years' time, rather a shorter Refresher Accreditation MHFA Course.
  • You will receive automatic reminders in 3 years’ time when you are due to complete a Refresher Accreditation MHFA Course.

What does it mean exactly to be 'Accredited'?

MHFA International has an ongoing research program to develop and maintain MHFA Guidelines for Low and Middle Income Countries (which includes India). To be an 'Accredited' MHFAider means a MHFA course participant who passes the assessment is accredited against these guidelines.

Does MHFAider Accreditation enable me to teach MHFA?

No it does not. You would need to apply and be approved to do a MHFA Instructor course in order to teach MHFA in your community.

How can I become an Accredited MHFAider?

To become an accredited MHFAider, you will need to pass an online Accreditation Assessment. This assessment is only administered online and an MHFA Instructor cannot administer it at the end of the course. You are eligible to attempt this assessment, if you have completed an MHFA course within the last 30 days.

What is the pass mark for the assessment?

The pass mark for the MHFAider Accreditation Assessment is 80%.

Do you offer discount?

If you are an organised group like colleges, universities, work place, or just a community and make around 15-16 participants we consider a sliding scale. As individual or group, you may as well be able to get your employer, CSR fund, or a local community organisation to sponsor or subsidize your course fee.

Instructor Course

I want to teach this course! How do I become an MHFA instructor?

You will need to participate in the five day MHFA Instructor Training program which qualifies you to deliver the SMHFA course in your community.

Can I train immediately post completing the Instructor training?

Post receiving of the Instructor Training you are expected to deliver for the first year 3 trainings in your community co-training with a National trainer. After a year of successful delivery of the training you will be considered a Confirmed Instructor of MHFA India and you can deliver the training solo.

What will be my role as Instructor?

The primary role of Instructors is to teach the Mental Health First Aid course with fidelity to the core program model and key messages. Each Instructor has a set of materials to help guide them through course facilitation.

To teach a course, certified Instructors must order manuals and prepare course materials and resources for all their participants. Upon completion, Instructors must provide participant evaluations to Mental Health First Aid India. Instructors typically team up with another certified Instructor to teach the course.

Putting on a course involves much more than just showing up and teaching it. Instructors frequently have organizational support to help them with other tasks related to the program such as:

  • Strategic planning (e.g., creating business plans, forming community partnerships, outreach)
  • Setting a course schedule with MHFA India team
  • Marketing and media outreach
  • Online course registration of participants (if assistance is required)
  • Event planning (e.g., catering, logistics)
  • Seeking grants
  • Evaluation and analysis of course success

If you are an organisation looking to book multiple places on a course or in-house delivery, Please contact our team on 7397383004 to discuss prices.

How much does it cost?

We value the 5-day Instructor training - Rs. 0000

If you are an organised group and make a minimum of 15 -16 participants, then you can contact the MHFA India team for discussing logistics and pricing.

If you have a sponsor to cover the cost of your training, please contact us to inform on the sponsored application procedure.

Why does it cost?

MHFA India is being registered as Pvt. Ltd. to assure sustainability of delivering of the courses. Courses are the only source of income which assure the presence of the program in the country as well support our team to conduct researches and evaluation to keep abreast with the quality of course delivery.

How do I pay for the Course?

Online Payment and bank transfer are the only methods of payment for the course. You will have detailed information on payment process at Terms and Condition document sent to you by our team. On receipt of successful payment your seat will be considered Confirmed.

How do I change or cancel my booking?

We have two options; 1. Change my date of Course, 2. Cancel my Course. You will need to Inform minimum 2 weeks in advance for both options in order to give seat to another applicant.

You can reply to the confirmation email with subject stating one of the above options.

In case of Cancelation of the course 2 weeks prior to the course date, 80% of your course fee will be reimbursed to you.

In case of Cancelation within 2 weeks prior to the course date, 30% of the course fee will be reimbursed to you.

Do I have to attend the whole course?

Trainee instructors must attend every day of the instructor training course. It is necessary because:

  • You are able to observe the course from the viewpoint of an instructor, rather than a recipient.
  • Each instructor has different teaching methods and it is an advantage to experience at least 2 styles before becoming an instructor yourself.
  • As it is a class of trainee instructors, the course which is conducted on the first 2 days usually imparts more knowledge.
  • Important networking and group cohesion occurs over the course.

How do I book an Instructor course?

MHFAIndia web page is the only page where you can book your course. You will need to Apply to assure a seat for the Instructor Course. Our team will share the Terms & Condition, Criteria as well the Full Application Form. Your application will be approved based on fulfilment of the criteria.

Do you offer discount?

We consider sliding scale of the fee for organised groups who make around 15-16 applicants in one time. As individual you may be able to get your employer, CSR fund, or a local community organisation to sponsor or subsidize your course.

What will MHFAider feedback be used for?

MHFA India will collect and store MHF Aider course feedback for the following purposes:

  • Instructors can easily view collated participant feedback for their courses.
  • MHFA Instructor Coordinators can review this participant feedback and provide appropriate support and mentoring to Instructors, if needed.
  • Other quality control purposes.
  • All MHF Aider course feedback will be stored professionally and will not be sold/ given or used by any third parties. MHFA India will not distribute or sell MHFAiders’ email addresses, nor use them for any other purposes. Please see our full privacy policy here.

Why do MHFA courses have information about diagnosis of mental illness? I believe that labelling people makes them feel abnormal and is not helpful in the recovery process.

  • One of the most important aims of MHFA courses is to dispel the myths and stigma associated with mental illness and our courses are designed with this in mind.
  • Diagnosing mental illnesses is not part of the curriculum and the course does not qualify anyone to make a diagnosis. The course will briefly cover how mental illnesses are diagnosed but the focus is on recognising that someone is unwell and assisting them to get the help they need.
  • MHFA participants learn to recognise symptoms and refer a person to appropriate help, which we believe is very important. Many symptoms of mental illness are misunderstood by the community and result in people being further isolated. For example, irritability, social withdrawal and difficulty with day to day social interactions can result in being ostracised. In adolescents, many symptoms of mental health problems can be met with a disciplinary response rather than a caring one, particularly at school.
  • We spend a lot more time focussing on being non-judgmental, listening, providing support (both emotional and practical) and encouraging the person to seek the support of those around them, while doing things that help them feel better. Participants also learn how to respond in a crisis. This is essential because it is usually friends, family or co-workers who will be in a better position to help in times of crisis. For example, with some skills and training, a close friend or family member can recognise signs that a person may be feeling suicidal and assist them accordingly.
  • Research has shown that attending the course improves participants' attitudes, helps them recognise when someone may need help, and that appropriate help is provided. The success of the program is reflected in the national and international adoption and recognition.
  • We appreciate that people may have had unpleasant or distressing experiences in the mental health system. We believe professional help should be sought and evidence-based treatments are effective for most people. We also encourage participants to advocate for the people they are assisting in the hope that this will make the process easier for them.

Does the MHFA course teach about suicide prevention?

Suicide prevention is one of the topics covered in the 12-hour Standard MHFA course, however, due to the number of topics covered, only around 1 hour is spent on suicide specific material.

As a psychologist/mental health professional, can I attend a shorter course to become an MHFA Instructor?

We recognise that psychologists and other mental health professionals are very skilled and knowledgeable about mental health problems and their treatments, however, our courses have a first aid rather than clinical focus. Doctors and nurses do not always make the best physical first aiders, as while they may be very competent treating patients in a clinical setting, they are not usually taught or experience the basic care a first aider provides prior to professional medical help arriving.

The majority of training involves learning the course curriculum and how to present it so it is necessary to attend the full training, despite any qualifications which may already be held. There are a number of psychologists and other mental health professionals who are accredited MHFA Instructors and all of them have completed the full MHFA Instructor Training course.

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